XpertDox, a leader in AI-driven autonomous medical coding technology, announced a strategic partnership with Community Health Programs, Inc. (CHP Berkshires), a Federally Qualified Health Center (FQHC) serving over 30,000 residents across Berkshire County, Massachusetts. The collaboration aims to revolutionize CHP Berkshires' revenue cycle operations, improve coding quality scores, focus on value-based care initiatives, ensure HCC recapture, and comply with Medicare's FQHC coding and billing standards.
For over 50 years, CHP Berkshires has delivered healthcare and family services throughout Berkshire County. In line with this mission, CHP Berkshires implemented XpertCoding, XpertDox's flagship AI-based coding solution, across all its facilities. The deployment enhances coding efficiency, ensures regulatory compliance, reduces manual workload, and strengthens the center's ability to provide high-quality, accessible care.
Jesse Suphan, Senior Director of Revenue Cycle & Quality at CHP Berkshires, stated, "We've successfully implemented XpertDox's AI, and the results have been transformative. We've seen increased collections per claim, higher quality scores through automated Category II coding, and our coding team is now able to focus on value-based care initiatives and auditing. The dashboards for provider documentation improvement and HCC recapture have been especially impactful."
XpertDox's AI-powered coding solution includes a Business Intelligence Platform that provides CHP Berkshires with clear insight into coding accuracy, billing levels, and provider performance. The platform offers comprehensive dashboards for Fee-for-Service, Quality Measures, and Risk Adjustment (HCC) coding.
Sameer Ather, CEO and Co-Founder of XpertDox, said, "We are honored to collaborate with the CHP Berkshires team. Our AI-powered autonomous coding technology is designed to eliminate administrative friction, increase coding accuracy, and support FQHCs like CHP Berkshires in their core mission—delivering equitable, patient-centered care to underserved communities."
Founded in 2015 and headquartered in Phoenix, Arizona, XpertDox specializes in serving FQHCs, urgent care centers, primary care, pediatric care, behavioral health clinics, orthopedic facilities, dental and multispecialty medical groups, health systems, and RCM organizations. For more information, visit XpertDox.
