Emplify Health by Gundersen, a leader in behavioral healthcare in Wisconsin, announced the opening of the state's first dedicated emergency mental health facility. The Emergency Psychiatric Assessment, Treatment and Healing (EmPATH) unit opened in April at the La Crosse campus and is now serving patients, according to a news release.
People experiencing a mental health emergency will continue to present to the Emergency Room, but instead of waiting with other patients, they are transferred to the new EmPATH unit. There, they can remain for up to 23 hours to receive comprehensive care. The unit spans 5,000 square feet and features eight dedicated exam rooms with appropriate technology, along with spaces designed to facilitate assessments and interventions. The calming atmosphere aims to promote safety and comfort for patients, families, and staff.
Upon arrival, patients meet with a psychiatric provider within the first hour to review diagnoses, treatment plans, and medications. They then work with other behavioral health professionals to address the immediate crisis. After stabilization, the treatment team determines the best next steps, which may include transfer to inpatient behavioral health or discharge with follow-up in outpatient programs.
“We’re excited to offer yet another avenue of care for our neighbors who need support for their mental health,” said Josh Court, director of Behavioral Health at Emplify Health by Gundersen. “We understand the critical need for this type of care, and Emplify Health by Gundersen is committed to leading with innovative models like EmPATH.”
The EmPATH model is a crucial component of Emplify Health’s broader strategy to improve access to mental health services. By providing a dedicated space and streamlined process for emergency psychiatric care, the unit reduces wait times and delivers better care in an environment tailored to patients’ needs. The unit also serves as a resource for families and caregivers, offering guidance and support during challenging times.
“The space is a vital tool for our staff, allowing them to provide immediate and effective care for patients in mental health crises,” Court said. “This space is designed to immediately bring healing to patients, as well as facilitate quick assessments and interventions, ensuring individuals receive the support they need as soon as they arrive. Our goal is to create a safe haven where patients can feel secure and begin their journey toward recovery.”
Emplify Health is a not-for-profit, patient-centered healthcare network with headquarters in Green Bay and La Crosse, Wisconsin. The network has more than 15,000 employees, including over 1,400 clinicians, across 11 hospitals and more than 100 clinic locations in Wisconsin, Minnesota, Upper Michigan, and Iowa. More information is available at emplifyhealth.org.
