Genesis of Schererville has officially opened its new nearly 25,000-square-foot showroom at 5800 W Lincoln Hwy, Schererville, IN 46375, marking a significant investment in the luxury brand's retail presence in Northwest Indiana. The facility consolidates all sales, service, and parts operations previously handled in Merrillville, now operating under one roof with the same phone number.
The timing of the opening aligns with a notable industry achievement: J.D. Power recently ranked Genesis second in Initial Quality, behind only Porsche. This ranking, highlighted by Brian Webb, vice president of Genesis of Schererville, underscores the brand's commitment to craftsmanship and technology. The recognition is particularly meaningful as Genesis continues to expand its footprint in the competitive luxury automotive market.
Kelly Webb Roberts, president of Genesis of Schererville, emphasized the showroom's design philosophy, which mirrors Genesis's 'son-nim' approach—treating every visitor as an honored guest. The facility features expansive natural light, a dedicated interior Zen garden, and a hospitality-centered environment, setting a new standard for the family's 50-plus years of serving the region. Customers can also observe their vehicles being serviced through a glass wall separating the lounge from the 12 service bays, which are staffed by Genesis-certified technicians.
The showroom is equipped with four Level 3 DC fast chargers available 24/7, supporting the growing lineup of electrified Genesis models. The brand's current lineup includes the G70, G80, and G90 sedans; GV70, GV80, and GV80 Coupe SUVs; and the GV60, Electrified GV70, and Electrified G80. Upcoming models like the GV90, GV80 Hybrid, GV70 Hybrid, and GV70 EREV are expected to arrive soon, further diversifying the brand's offerings.
Genesis vehicles are renowned for their luxury features, including Nappa leather seating, premium audio systems, OLED displays, panoramic glass roofs, fingerprint authentication, Remote Smart Parking Assist, and massage-equipped driver's seats. These features, combined with advanced driver-assistance technologies, contribute to the brand's high initial quality ratings.
Ownership benefits are equally compelling. The Genesis Experience program provides complimentary scheduled maintenance for three years or 36,000 miles, along with Genesis Service Valet, which retrieves and returns a customer's vehicle from their home or workplace, offering a Genesis loaner if needed. First owners of 2023 and newer Genesis models receive complimentary Genesis Connected Services, including Enhanced Roadside Assistance, Remote Start with Climate Control, and Stolen Vehicle Recovery. Warranty coverage includes five years or 60,000 miles for the new vehicle and 10 years or 100,000 miles for powertrain components, among the longest in the luxury segment.
The new showroom's opening marks a strategic move for Genesis in the Midwest, consolidating operations while elevating the customer experience. As the brand continues to gain recognition for quality and innovation, this facility positions Genesis of Schererville to meet growing demand in the region. For more information, visit genesisofschererville.com or call (219) 352-0001.
