HR.com Award Highlights Predictive Analytics as Retail's Answer to High Turnover

HR.com's Best HR Solution for Retail Business Award for 2026 goes to Infor Talent Science, underscoring the growing role of predictive analytics in solving retail's persistent talent challenges.

Bay Area Metrowire Staff
••Retail & Consumer
HR.com Award Highlights Predictive Analytics as Retail's Answer to High Turnover

HR.com has named Infor Talent Science the recipient of the Best HR Solution for Retail Business Award for 2026, recognizing its innovative approach to one of retail's most pressing challenges: attracting, selecting, and retaining the right talent in a fast-changing, high-volume environment. The award highlights Infor Talent Science's use of predictive analytics to help retailers make more informed talent decisions, identify candidates with a stronger potential for fit, and build teams positioned for long-term success. By turning workforce data into actionable insights, the platform enables HR teams to move beyond reactive hiring and take a more strategic approach to workforce planning and retention.

The implications of this recognition extend beyond a single company. Retail has long struggled with high frontline turnover, which drives up recruitment costs, disrupts customer service, and drains management resources. By applying predictive people analytics, Infor Talent Science helps organizations reduce frontline turnover, accelerate high-volume hiring, improve productivity, develop stronger leaders, and deliver more consistent customer experiences. These outcomes matter not only for individual retailers but for the broader economy, where retail remains a major employer. The award signals that data-driven talent strategies are becoming essential rather than optional in sectors defined by rapid change and high staffing demands.

Debbie McGrath, CEO of HR.com, said, "Congratulations to Infor on this well-deserved recognition. Their innovative HR solutions help retail employers address workforce challenges, strengthen talent practices, and build stronger organizations and people." Her statement reflects a wider shift in how HR technology is evaluated: not just for efficiency gains but for its ability to create meaningful opportunities for employees and sustainable performance for businesses.

Trista Tolkacz, Customer Success Leader at Infor, added, "We are honored to be recognized by HR.com and grateful for this award. This recognition reflects our team's commitment to helping organizations make better talent decisions and create meaningful opportunities for employee growth and success." That emphasis on employee growth is notable. Predictive analytics often raises concerns about bias or depersonalization, but when applied thoughtfully, it can also surface candidates who might otherwise be overlooked and align people with roles where they are more likely to thrive.

HR.com, the largest network of HR professionals, supports over 2 million members with research, education, and compliance resources. The Best HR Solution for Retail Business Award is part of its broader awards program, which showcases solutions that address real-world workforce challenges. Retailers and HR leaders can explore other recognized innovations through the www.hr.com/awards portal, while updates on HR.com's initiatives are available in its HR.com Newsroom. As retail continues to evolve, the spotlight on Infor Talent Science suggests that predictive analytics will play an increasingly central role in building resilient, people-focused workforces.

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