When it comes to monitoring an elderly person in the home or on the go, keeping their health data private and secure is of the utmost importance. If it falls into the wrong hands, it can lead to identity theft, stigmatization, discrimination, elder fraud and even abuse. That’s particularly true when third parties are involved. Unscrupulous people can use it to steal money from vulnerable people and take advantage of loved ones.
It’s why LogicMark Inc. (OTC: LGMK), the maker of personal emergency response systems (PERS), health communications devices and IoT technologies designed to create a connected care platform for seniors, takes privacy and security so seriously. The company collects a lot of data on the people its devices monitor and feeds it into a powerful AI and machine learning driven platform designed to help patients and their caregivers manage care at home and on the go.
Through its data platforms, caregivers, healthcare providers and emergency responders know if a person under monitoring falls down, stops moving, wanders out of a predetermined area or if they don’t take medications. The data is used to monitor vitals, track movements, call for help when the person can’t and even offers a proactive safety perspective. While that data is important to help the person under management, it’s not necessary for it to be saved or for others outside the care group to have access to it permanently.
To make sure customers’ data is protected, LogicMark incorporates patented token and privacy technology into its systems. Its patent-protected technology enables encrypted data sharing with strict access controls, ensuring sensitive personal health data is secure, yet available when it's urgently needed. The patent covers encrypted blockchain technology and encrypted data containers and management. Using blockchain makes it extremely difficult for third parties to access, tamper with or change data. By encrypting it, the information is protected from falling into unauthorized hands.
Offering patented token and privacy technology, LogicMark can give its customers peace of mind knowing their information will not be available to everyone but is accessible when it's needed most, such as during an emergency. The company offers a level of data security equivalent to HIPAA-level protections, without an oversight body.
Consider a scenario where a person under monitoring experiences a medical emergency while their caretaker is unavailable. The 24/7 monitoring service is granted access to the medical data that the caretaker had previously entered, a video feed or call with the user, as well as the record of a fall happening at that moment. The monitoring service only has temporary access to that data. When emergency services arrive, the monitoring service can provide the necessary medical information to first responders, preventing medication contradictions. Once the call ends, the data is no longer accessible to the monitoring service.
In another scenario, a minor emergency occurs where a non-primary caretaker responds and takes the person under monitoring to urgent care. The person’s medication and medical history are made available to the non-primary caregiver for that visit, but the primary caretaker controls the duration and visibility. That ensures the data is not permanently stored on the non-primary caretaker’s device unless explicitly needed. These examples illustrate how LogicMark’s patented privacy and token technology protect data and privacy in both major and minor emergencies.
Monitoring a person’s health and safety is a necessary part of the equation. Protecting their data is the other half. LogicMark does it from devices to patented technology, ensuring its customers are protected from falls and preventing data from falling into the wrong hands.
