MEXICO CITY — SIATSA, a Mexican technology infrastructure company with nearly four decades of experience, has launched a video series titled "El Costo Invisible" (The Invisible Cost) to spotlight the often-overlooked expenses that outdated technology imposes on mid-sized companies. Hosted by Arlet Delgadillo, SIATSA's business development lead, the series features candid conversations with executives from finance, manufacturing, and the automotive supply chain, all converging on a shared concern: technology infrastructure is lagging behind the pace of business growth.
The real cost of outdated infrastructure rarely appears on a budget line. Instead, it surfaces in slow response times, unreliable data, and integrations that fail at critical moments. The series gives a platform to five industry voices, each offering a unique perspective. Carlos De Alba Gutiérrez, a financial strategy consultant, warns that an ERP is not a universal solution: "There are many types of companies where an ERP won’t solve your problems. Before bringing in any ERP, verify that it’s really what you need, the devil is in the details." Daniel Alameda Picazo, founder of DAP, a manufacturer of electrical components, observes a pattern of reactive management: "In Mexico, there’s a lack of foresight. Almost every plant I’ve visited follows the same pattern: they work under urgency. It’s only once something has already failed that everyone starts running." José Francisco Flores Alcalá, a data scientist and senior project leader, highlights communication breakdowns: "If there isn’t good communication among everyone involved, that’s where projects get delayed, and not just within one company, it can involve several." Jesús Adrián García López, an electrical design engineer at Wheelabrator Group, points to the hidden costs of downtime: a rush-ordered part can cost up to fifty percent more while the machine sits idle. Sergio Iván Torres Valdés, a product engineer at Bocar Group, notes the reliance on clients for innovation: "Many companies don’t have the resources that some technology companies do, that’s exactly where innovation can make a difference. In manufacturing in Mexico, the development side feels a bit abandoned, we rely heavily on clients to bring in what’s new."
These conversations underscore a systemic issue that SIATSA has addressed for nearly 40 years. The company's service model — including IT as a Service (ITaaS), Data Center as a Service (DCaaS), and AI as a Service (AIaaS) — allows mid-sized firms to operate with the technical solidity of a large corporation without the associated cost structure or complexity. SIATSA's approach begins not with a product pitch but with a diagnosis of the client's actual operation: legacy systems lacking documentation, IT teams stretched thin on incident response, and integrations piled upon integrations that no one fully understands.
Fernando Regidor, CEO of SIATSA, emphasizes the series' purpose: "For almost 40 years we’ve watched the same pattern play out in Mexican companies: the business keeps growing, but the technology underneath it falls behind, and almost no one is willing to say so out loud. With ‘El Costo Invisible,’ we’re not selling a solution. We want more executives to have this conversation before the cost of avoiding it becomes too high to ignore."
The implications are significant for mid-sized companies across Mexico. As highlighted in the series, the hidden costs of outdated technology can erode competitiveness, hinder innovation, and increase operational risks. By bringing these issues to the forefront, SIATSA aims to encourage proactive dialogue and investment in modern infrastructure before failures become catastrophic.
