Superpanel, a provider of intake infrastructure for high-volume operations in regulated environments, has launched Voco, a native voice execution layer designed to address revenue losses in plaintiff law firm intake. The announcement, made on March 5, 2026, highlights that fewer than 4 percent of callers choose to speak with a staff member when given the option, suggesting that automated voice interactions can capture cases that might otherwise be lost.
According to the company, Superpanel has completed nearly 250,000 intake workflows and facilitated the signing of more than 15,000 cases in the past year across practice areas including lemon law, personal injury, employment law, and mass tort. Organizations using Superpanel have collected and organized over 60,000 supporting documents, handled up to five times more inbound inquiries per intake staff member, and seen conversion rates increase by up to 300 percent within six months of full deployment, all without adding headcount.
The Voco layer integrates directly into Superpanel's existing platform, which manages intake from first contact through case qualification and handoff. By owning intake execution end to end, the company aims to help firms avoid missed opportunities and inconsistency that can cost high-volume practices millions of dollars in lost cases each year. Superpanel's approach includes human oversight where judgment is required, ensuring compliance with regulatory standards.
Founded in 2024, Superpanel positions itself as intake infrastructure designed for high-volume operations in highly regulated environments. The launch of Voco represents an expansion of its capabilities to include native voice processing, which the company expects to further reduce the friction that leads to case abandonment. The full announcement is available at www.superpanel.io.
Superpanel's growth metrics underscore the scale of the intake challenge: nearly 250,000 cases evaluated and 15,000 signed in one year. The company's data indicates that automated voice interactions, such as those enabled by Voco, can effectively qualify leads without requiring live staff, allowing firms to reallocate human resources to higher-value activities. With conversion rates tripling in some deployments, the financial impact of improved intake processes can be substantial for firms handling large volumes of cases.
As plaintiff law firms face increasing competition for clients, the ability to efficiently manage initial inquiries becomes critical. Superpanel's Voco layer offers a way to capture revenue that might otherwise be lost due to slow response times or incomplete intake procedures. The company's focus on outcomes and accountability provides a level of assurance that intake operations are not just automated but optimized for conversion.
