As temperatures drop and a winter storm approaches, UGI Utilities is reminding customers to take necessary precautions to ensure safety and protect their homes. The company emphasizes the importance of energy safety during extreme weather events, which can pose risks such as power outages, gas leaks, and carbon monoxide poisoning.
UGI recommends that customers have an emergency kit ready, including flashlights, batteries, and a battery-powered radio. It is also crucial to have a supply of non-perishable food and water for at least three days. Homeowners should check their heating systems and ensure proper ventilation to prevent carbon monoxide buildup. Additionally, UGI advises keeping space heaters at least three feet away from flammable materials and never using them to dry clothing or blankets.
Customers are urged to report any signs of a gas leak—such as a rotten egg smell, hissing sound, or dead vegetation—immediately to UGI at 1-800-276-2722. In the event of a power outage, residents should use flashlights instead of candles to avoid fire hazards. UGI also reminds customers to never use a generator indoors or in enclosed spaces due to the risk of carbon monoxide poisoning.
For those with electric service, UGI suggests setting thermostats at a consistent temperature to prevent pipes from freezing. Opening cabinet doors under sinks can help warm air circulate around pipes. If a power outage occurs, customers should unplug sensitive electronics to protect them from power surges when electricity is restored.
UGI Utilities, serving more than 760,000 customers, is committed to customer safety and reliability. Additional information and resources are available at www.ugi.com. The company also encourages customers to sign up for outage alerts and to report any service issues promptly.
By taking proactive steps, residents can minimize risks and stay safe during the winter storm. UGI continues to monitor the situation and will provide updates as needed.
