As colder weather sets in, UGI Utilities is reporting an increase in carbon monoxide (CO) emergencies and is urging customers to take simple steps to prevent exposure. The utility, which serves more than 760,000 natural gas and electric customers, issued a safety alert noting that several CO incidents have occurred in the past few weeks, a pattern typical for this time of year.
Carbon monoxide is an odorless, colorless gas produced by the incomplete combustion of fuels such as natural gas, oil, wood, and gasoline. Common sources include furnaces, water heaters, space heaters, generators, and vehicle exhaust. UGI emphasized that knowing the symptoms of CO poisoning is critical, as they can be easily mistaken for other illnesses. Symptoms include headache, dizziness, nausea, shortness of breath, confusion, and fatigue; prolonged exposure can lead to loss of consciousness and death.
To prevent CO emergencies, UGI recommends that customers have their heating systems inspected annually by a qualified technician, ensure that furnaces and water heaters are properly vented, and never use outdoor appliances such as grills or generators indoors or in enclosed spaces. Installing carbon monoxide alarms on every level of the home and near sleeping areas is also essential, and alarms should be tested regularly to confirm they are functioning.
The utility’s alert is part of an ongoing effort to reduce preventable incidents. For a full announcement, including downloadable images and additional safety information, customers can click here. UGI also provides general information about its services and safety resources at www.ugi.com.
The timing of the alert underscores the importance of preparation before the peak heating season. As homes become sealed against the cold, ventilation can decrease, raising the risk of CO buildup from malfunctioning or improperly used equipment. UGI’s proactive warning aims to prevent emergencies by encouraging simple, low-cost measures that can save lives.
Customers who suspect a CO leak should leave the building immediately, call 911, and then contact their utility. UGI’s alert serves as a reminder that awareness and routine maintenance are the first lines of defense against this silent hazard.


