White Glove Insurance, a boutique personal lines insurance agency, has achieved two significant industry recognitions: the Great Place to Work Certification with a perfect 100% employee approval rating, and the Better Business Bureau's highest A+ accreditation. These certifications underscore the company's dedication to fostering an exceptional workplace culture and delivering top-tier customer service.
The Great Place to Work certification is based on employee feedback, and White Glove Insurance's perfect score reflects a workplace where employees feel valued, supported, and aligned with the company's mission. Ty Crockett, Founder and CEO, emphasized that the team is the foundation of the business, stating, "The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients. A 100% approval rating means every member of our team believes in our mission and culture—and that's reflected directly in the caliber of service our clients experience."
In addition to the workplace certification, White Glove Insurance earned the BBB A+ accreditation, the highest rating from the Better Business Bureau. This rating is awarded after a rigorous evaluation of business practices, transparency, complaint resolution, and customer satisfaction. The accreditation signals that White Glove Insurance operates with integrity and accountability, meeting the highest ethical standards. Crockett noted, "The BBB A+ rating is not just a badge—it's a promise to our clients. It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards. Combined with our Great Place to Work certification, these credentials affirm that we've built a sustainable business where employees and customers alike are genuinely valued."
Founded in December 2025 and based in Delray Beach, Florida, White Glove Insurance is redefining the personal lines insurance experience by combining Ritz-Carlton-level service with innovative technology. The agency serves clients in Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina. Its unique salaried producer model eliminates conflicts of interest, allowing advisors to focus entirely on client needs. The company's operational infrastructure includes proprietary technology solutions, strategic carrier partnerships, and a dedicated Client Relations team available 24/7. Retention strategies emphasize personalized service, from handwritten notes to quarterly check-ins, aiming for a retention rate significantly above industry standards.
These certifications come at a time when consumers are increasingly evaluating companies based on their ethical practices and employee satisfaction. For White Glove Insurance, the dual recognition serves as a powerful differentiator in a competitive market. It not only enhances the company's reputation but also provides a tangible assurance to potential clients that they are choosing an agency that values both its employees and its customers. As the company continues to expand its footprint, these credentials are likely to play a pivotal role in building trust and loyalty among clients seeking a more personal and reliable insurance experience.
